Purpose of the Job

To provide oversight of all pharmaceutical operations within the warehouse, including inbound and outbound activities, and ensure compliance with regulatory and operational requirements.

Duties and Responsibilities

• Ensuring that warehouse operations comply with the Pharmacy and Medicines Regulatory Authority Act, applicable regulations, and Good Warehousing and Distribution Practices.
• Supervising and monitoring warehouse activities and processes to ensure efficiency and effectiveness.
• Ensuring that all inventory transactions are accurately captured in real time in the ERP system.
• Ensuring secure maintenance of documentation relating to receipts, customer orders and shipments. Coordinating and overseeing third party logistics providers involved in last-mile distribution to ensure value for money.
• Liaising with the Finance Department to ensure accurate customer invoicing.
• Advising management on stock status and stock movement trends.
• Ensuring that warehouse facilities, equipment and material-handling processes are maintained, optimised, safe and efficient.
• Developing, maintaining and implementing Standard Operating Procedures (SOPs) for warehouse operations.
• Assessing staff training and development needs and implementing capacity-building interventions.
• Preparing work plans and budgets and managing the performance of subordinate staff.

Qualifications

• Bachelor's Degree in Pharmacy from a recognised institution.
• Malawi School Certificate of Education (MSCE) or its equivalent.
• Registration with the Pharmacy and Medicines Regulatory Authority (PMRA).
• Postgraduate training in Supply Chain Management, Logistics or a related field will be an added advantage.

Experience

• A minimum of five (5) years' progressive experience in a busy pharmaceutical warehouse environment.

Skills and Personal Attributes

• Proficiency in Microsoft Word, Excel and PowerPoint.
• Knowledge of Enterprise Resource Planning (ERP) systems.
• Excellent communication skills.
• Good interpersonal skills.
• Strong analytical skills.