Overview

The Senior Program Manager (SPM) holds day-to-day operational and technical leadership across country support, costing and financing, and diagnostics strategy and execution. The SPM guides associates, senior associates on the team, quality-assures outputs before Director reviews, and represents the program in technical coordination with CHAI's global diagnostics team and other teams across the matrix. The role combines people management, technical review, and direct workstream ownership, and acts as the critical link between country-facing staff and Director-level strategy and donor engagement.

Responsibilities

Guide associates and senior associates on the team in responding to country requests across relevant functional areas, including elimination plans, work plans, technical reports, and case studies.
Review and quality-assure country support outputs produced by associates and senior associates before Director review, including elimination plans, technical reports, donor reports, learning agenda pieces, memos, decks, case studies etc. Provide structured, actionable technical feedback to strengthen outputs.
Serve as the first point of escalation for country teams before issues reach the Director; quickly identify critical problems, break down and prioritize different parts of complex challenges, and apply lessons and best practices to redirect activities effectively.
Monitor the volume and pattern of country support requests and propose the team structure best suited to manage demand, whether organized around dedicated country assignments or around functional specialization.

Qualifications

Master’s degree (for example, MBA, MPH, or a related discipline) with 7–8 years of progressively responsible experience in global health, management consulting, or a related field.
Demonstrated experience leading global or multi-country teams and managing complex, high-value grant portfolios.
Proven track record in country programs, product access, or health financing within LMIC contexts.
Recognized expertise in the program’s technical area.
Excellent relationship management skills, including experience navigating senior, political, and multilateral stakeholder relationships.
Excellent written and verbal communication skills, including experience with creating and delivering high-quality presentations/ decks, with the ability to represent CHAI at high levels externally.
Willingness to travel internationally, approximately 20% of the time.

How to Apply

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About the company

Clinton Health Access Initiative, Inc. (CHAI)

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems. CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.